Registered with them. After last filling the teeth would not bite on the right hand side as the filling sat too high. See how it settles.
Finally, severe toothache under the filling, including bouts of extreme pain. Of course, that was a friday evening. So a weekend if not eating properly. First thing Monday I try for an emergency appointment. Response from chard house, we are here to help. So we can give you an appointment Tuesday afternoon. Prolonging the agony another 30 hours.
If you want an emergency appointment you will need something worse than eye watering pains that make you scream as well as a worrying earache.
I've had similar experiences: appointments cancelled at short notice (e.g. 2 working days), telephone calls unanswered, emails ignored. For good measure, hygienist cost has increased from £114 per hour in 2017 to £144 per hour this year, a massive increase of 26%, thus prohibitively expensive. I should mention the practice manager swiftly rang with profuse apologies for "lack of communication" after I grumbled at reception.
Appointment with hygeinest, not looking forward to it 😐 but was pleasantly surprised 😁 won't leave it so long next time great job done thank you 😀
Ridiculous customer service. Could not contact them through phone or email when needing to change an appointment. when it was changed through email it was months away.
Have had my dental appointment cancelled now 3 times and now i have to wait from June 22nd yet again until July 16th as only 2 dentists working not a happy bunny at all .. things must change if they want patients to remain on their books .. when i call they keep me on hold as attending other patients ..
I don't like the way they treat you if you make a mistake on a form then correct it,I corrected a mistake and then got a letter saying I owe £209.10 I am hopefully going to get this sorted but wouldn't recommendRead More
Anna is a very caring, understanding Dentist! She has reassured me at every visit and I am starting to feel less anxious every time. I have been described as a dental phobic due to a childhood trauma, Anna is easing that massively!Read More
Highly recommended great service wouldn’t go anywhere else !!Read More
Need more staff 3 months to wait to see dentist for a consultation when you have already told them what's wrong prior then to need to wait further 3 months for a filling!!Read More
Amazing dentists and a lovely environment. Happy ��Read More
Not great with dentists but find one I like and then find out he's leaving next week ��Read More
Always a great service when I have been hereRead More
Amazing team, lovely staff and very welcoming and calming dentist! Good experience 🙂Read More
Great practice and always makes me feel at ease.Read More